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Refund Policy
Caledon Ski Club – Refund Policy
1. All Sales Are Final
All registrations, memberships, event tickets, lessons, courses, and any other products or services purchased through Caledon Ski Club are non-refundable. Once payment is processed, the transaction is considered complete. By purchasing, you acknowledge and accept that no refunds or exchanges will be issued.
2. What’s Covered by This Policy
This No Refund Policy applies to all offerings provided by Caledon Ski Club, including but not limited to:
While all sales are final, Caledon Ski Club may — at its sole discretion — consider partial or full refunds or credits only under exceptional circumstances, such as:
Refunds will not be provided for reasons such as changed mind, personal schedule conflicts, illness (except as noted above), or inability to attend/use services.
5. Changes to This Policy
Caledon Ski Club reserves the right to modify or update this Refund Policy at any time, effective upon posting the revised version on our website. It is the purchaser’s responsibility to review the policy before every purchase.
6. Contact Information
If you have questions or wish to request a refund under exceptional circumstances, please contact us at:
Email: admin@caledonskiclub.on.ca
Phone: 1-800-363-7669 or 519-927-5221
1. All Sales Are Final
All registrations, memberships, event tickets, lessons, courses, and any other products or services purchased through Caledon Ski Club are non-refundable. Once payment is processed, the transaction is considered complete. By purchasing, you acknowledge and accept that no refunds or exchanges will be issued.
2. What’s Covered by This Policy
This No Refund Policy applies to all offerings provided by Caledon Ski Club, including but not limited to:
- Memberships and club dues
- Day passes or lift-tickets
- Ski or snowboard lessons (private or group)
- Programs, courses, or training
- Event registrations
- Merchandise or retail items
While all sales are final, Caledon Ski Club may — at its sole discretion — consider partial or full refunds or credits only under exceptional circumstances, such as:
- Club-initiated cancellations of an event, lesson, or program.
- Material misrepresentation: the product or service delivered is materially different from what was advertised.
- For memberships and club dues, please reach out to Member Accounts at memberaccounts@caledonskiclub.on.ca
- For lessons, programs, courses, or training, please reach out to competitive@caledonskiclub.on.ca
- For event registrations please reach out to Sue Hoch at shoch@caledonskiclub.on.ca
- For all other requests please reach out to admin@caledonskiclub.on.ca
Refunds will not be provided for reasons such as changed mind, personal schedule conflicts, illness (except as noted above), or inability to attend/use services.
5. Changes to This Policy
Caledon Ski Club reserves the right to modify or update this Refund Policy at any time, effective upon posting the revised version on our website. It is the purchaser’s responsibility to review the policy before every purchase.
6. Contact Information
If you have questions or wish to request a refund under exceptional circumstances, please contact us at:
Email: admin@caledonskiclub.on.ca
Phone: 1-800-363-7669 or 519-927-5221
17431 Mississauga Road. Caledon, Ontario L7K 0E9 | Tel: 519.927.5221 | admin@caledonskiclub.on.ca